Anglican Overseas Aid produces an Annual Report each year. Click on the cover image to read our latest Annual Report.
Anglican Overseas Aid’s accounts are subject to an annual audit.
A copy of the audited financial statements must be lodged with the Australian Council for International Development (ACFID) and the Department of Foreign Affairs and Trade (DFAT) within five months of the completion of the financial year.
Have you got anything to say?
At Anglican Overseas Aid, we value your views. If you have any feedback about our website, publications, programs or anything else about how Anglican Overseas Aid operates, both positive or negative, please email us at firstname.lastname@example.org or telephone us on 1800 249 880 (toll free within Australia).
Anglican Overseas Aid welcomes complaints, as they help us to improve the way we work.
We have a formal process for handling complaints. A copy of our complaints policy can be found here.
If you would like to lodge a complaint please email email@example.com or call us for free from anywhere in Australia on 1800 249 880. Calls from outside Australia can be made to +61 3 9495 6100.
You can also write to us at:
Anglican Overseas Aid
P.O. Box 389
Abbotsford, VIC 3067
If you would like to provide any feedback or complaints directly to our Board, you may email the Chair of the Board at: firstname.lastname@example.org
Anglican Overseas Aid affirms the rights and obligations set out in the United Nations Convention on the Rights of the Child. This includes protecting children from harm, exploitation and abuse. We are committed to protecting the safety and wellbeing of children, and uphold and employ the Australian Government’s zero tolerance of child exploitation and abuse.
Details of our commitment to protecting the safety and wellbeing of children are set out in our Child Protection Policy.
In all of Anglican Overseas Aid’s (AOA) activities, and particularly its communications with the public, AOA will accord due respect to the dignity, values, history, religion, and culture of the people with whom it works, consistent with principles of basic human rights.
AOA strives to be consistent in all of its communications, both internal and external with complementarity between communications style and content. Being consistent in communications facilitates AOA’s efforts to achieve its vision and purposes by conveying a sense of unity, focus and organisational integrity and by repeatedly and continuously reinforcing brand identity, meaning and recognition.
Details of our commitment to being respectful and transparent in all our communications are set out in our Communications Policy.
Who keeps us accountable?
As a professional international development organisation, Anglican Overseas Aid is a member of or answerable to a number of official bodies that hold us accountable for the way we use funds and how we do our work. You also have the right to lodge a complaint with these bodies.
The Australian Council for International Development (ACFID) is the peak council for Australian not-for-profit aid and development organisations. It was founded in 1965 and has more than 100 member agencies.
Anglican Overseas Aid is a signatory to the ACFID Code of Conduct, which defines minimum standards of governance, management and accountability for non-government development organisations. The Code has an independent complaints handling process.
To find out more about the Code or lodge a complaint against Anglican Overseas Aid’s compliance with the Code, please contact ACFID as follows:
ACFID Code of Conduct Committee
Private Bag 3
Deakin ACT 2600
Anglican Overseas Aid is also committed to the ACFID Fundraising Charter.
The Department of Foreign Affairs and Trade (DFAT) is the Australian Government department that is responsible for managing Australia’s overseas aid program and budget.
Anglican Overseas Aid has full accreditation with DFAT. This means we meet and operate in accordance with the quality standards required under the Australian Government Aid program. As a fully accredited agency, we receive Australian Government funds for a number of our programs.
You can find out more about Australian Government accreditation here.
The Fundraising Institute Australia (FIA) is the national peak body representing professional fundraising in Australia.
Anglican Overseas Aid is an Organisational Member of the FIA, and we adhere to and comply with their Principles and Standards of Fundraising Practice
The Australian Charities and Not-for-profits Commission (ACNC) is the independent national regulator of charities.
Anglican Overseas Aid is registered with the ACNC.
Anglican Overseas Aid is a member of the global ACT Alliance, a coalition of more than 140 churches and affiliated organisations working together in more than 100 countries to create positive and sustainable change in the lives of poor and marginalised people regardless of their religion, politics, gender, sexual orientation, race or nationality in keeping with the highest international codes and standards. We often respond to disasters and emergencies through our membership of the ACT Alliance.
If you have a complaint that is related to our membership of the ACT Alliance, you may contact the Complaints Focal Person at the ACT Alliance Secretariat in Geneva, Switzerland.
By letter, addressed to:
“The Complaints Focal Person”
ACT Alliance Secretariat
150 Route de Ferney
PO Box 2100
1211 Geneva 2
By email, to: email@example.com
By phone, to: the Complaints Focal Person and/or the ACT deputy/general secretary at the ACT secretariat: Tel: + 41 22 791 6033
Find out more about the ACT Alliance complaints process and access a form that you could use for your complaint.