Annual Report

Anglican Overseas Aid produces an Annual Report each year. Click on the cover image to read our latest Annual Report.

Audit

Anglican Overseas Aid’s accounts are subject to an annual audit.

A copy of the audited financial statements must be lodged with the Australian Council for International Development (ACFID) and the Department of Foreign Affairs and Trade (DFAT) within five months of the completion of the financial year.

Have you got anything to say?

At Anglican Overseas Aid, we value your views. If you have any feedback about our website, publications, programs or anything else about how Anglican Overseas Aid operates, both positive or negative, please email us at aoa@anglicanoverseasaid.org.au or telephone us on 1800 249 880 (toll free within Australia).

Anglican Overseas Aid welcomes complaints, as they help us to improve the way we work.

We have a formal process for handling complaints. If you would like to read our complaints policy or lodge a complaint please email aoa@anglicanoverseasaid.org.au or call us for free from anywhere in Australia on 1800 249 880. Calls from outside Australia can be made to +61 3 9495 6100.

You can also write to us at:

Anglican Overseas Aid
P.O. Box 389
Abbotsford, Vic, 3067

If you would like to provide any feedback or complaints directly to our Board, you may email the Chair of the Board at: chair@anglicanoverseasaid.org.au

Anglican Overseas Aid is committed to your privacy in accordance with the Australian Privacy Principles, established under the Privacy Act 1988. Our Privacy Policy outlines our commitment to you and how we collect, store and use the personal information that you supply to us.

You can download a copy of our Privacy Policy here or call us for free from anywhere in Australia on 1800 249 880. Calls from outside Australia can be made to +61 3 9495 6100.

Who keeps us accountable?

As a professional international development organisation, Anglican Overseas Aid is a member of or answerable to a number of official bodies that hold us accountable for the way we use funds and how we do our work. You also have the right to lodge a complaint with these bodies.

ACFID logoThe Australian Council for International Development (ACFID) is the peak council for Australian not-for-profit aid and development organisations. It was founded in 1965 and has more than 100 member agencies.

Anglican Overseas Aid is a signatory to the ACFID Code of Conduct, which defines minimum standards of governance, management and accountability for non-government development organisations. The Code has an independent complaints handling process.

To find out more about the Code or lodge a complaint against Anglican Overseas Aid’s compliance with the Code, please contact ACFID as follows:

Website:           www.acfid.asn.au

Email:               code@acfid.asn.au

In writing:          

Code Manager
ACFID Code of Conduct Committee
C/-ACFID
Private Bag 3
Deakin ACT 2600

The Department of Foreign Affairs and Trade (DFAT) is the Australian Government department that is responsible for managing Australia’s overseas aid program and budget.

Anglican Overseas Aid has full accreditation with DFAT. This means we meet and operate in accordance with the quality standards required under the Australian Government Aid program. As a fully accredited agency, we receive Australian Government funds for a number of our programs.

You can find out more about Australian Government accreditation here.

The Fundraising Institute Australia (FIA) is the national peak body representing professional fundraising in Australia.

Anglican Overseas Aid is an Organisational Member of the FIA, and we adhere to and comply with their Principles and Standards of Fundraising Practice

Anglican Overseas Aid is a member of the globalAct Alliance Logo.jpg ACT Alliance, a coalition of more than 140 churches and affiliated organisations working together in more than 100 countries to create positive and sustainable change in the lives of poor and marginalised people regardless of their religion, politics, gender, sexual orientation, race or nationality in keeping with the highest international codes and standards. We often respond to disasters and emergencies through our membership of the ACT Alliance.

If you have a complaint that is related to our membership of the ACT Alliance, you may contact the Complaints Focal Person at the ACT Alliance Secretariat in Geneva, Switzerland.

By letter, addressed to:
“The Complaints Focal Person”
ACT Alliance Secretariat
150 Route de Ferney
PO Box 2100
1211 Geneva 2
Switzerland

By email, to: complaintsbox@actalliance.org

By phone, to: the Complaints Focal Person and/or the ACT deputy/general secretary at the ACT secretariat: Tel: + 41 22 791 6033

Find out more about the ACT Alliance complaints process and access a form that you could use for your complaint.